Spotnana CEO Targets Fifty Percent Reduction in Post-Booking Servicing Costs

By Kanchi Jain · Skift · 2026-09-19

Skift reports that Spotnana executive chairman Steve Singh is shifting the focus from travel discovery toward the operational efficiency of post-purchase workflows. By utilizing AI agents to manage routine tasks like ticketed flight changes and refunds, the company intends to res

Skift reports that Spotnana executive chairman Steve Singh is shifting the focus from travel discovery toward the operational efficiency of post-purchase workflows. By utilizing AI agents to manage routine tasks like ticketed flight changes and refunds, the company intends to res