Brinker International Rejects Flashy AI Trends to Fix Chili's Digital Foundation

By Sherin Shibu · Entrepreneur · 2026-07-29

Brinker International Rejects Flashy AI Trends to Fix Chili's Digital Foundation

According to reporting by Entrepreneur, the parent company of Chili's is prioritizing functional hardware and reliable connectivity over experimental automation. Chief Information Officer Chris Caldwell shifted the budget toward upgrading Wi-Fi in 1,200 restaurants and replacing

According to reporting by Entrepreneur, the parent company of Chili's is prioritizing functional hardware and reliable connectivity over experimental automation. Chief Information Officer Chris Caldwell shifted the budget toward upgrading Wi-Fi in 1,200 restaurants and replacing