Hyatt Absorbs Major Tech Upgrade Costs to Strengthen Franchisee Relations

By Dan Marcec · Skift · 2026-09-25

According to Skift, Hyatt Hotels Corporation recently overhauled four primary operating systems without passing any of the implementation expenses to its property owners. CEO Mark Hoplamazian noted that the shift to new property management and revenue tools yielded forty percent

According to Skift, Hyatt Hotels Corporation recently overhauled four primary operating systems without passing any of the implementation expenses to its property owners. CEO Mark Hoplamazian noted that the shift to new property management and revenue tools yielded forty percent