Kern Family Health Care Deploys Careforce AI To Automate Medicaid Reenrollment Outreach

By Mark Kreidler · KFF Health News · 2026-08-04

KFF Health News reports that Kern Family Health Care is using a conversational AI agent named Angelica to manage the massive administrative burden of Medi-Cal renewals. Developed by San Francisco startup Careforce, the software has already conducted over 800,000 calls to help mem

KFF Health News reports that Kern Family Health Care is using a conversational AI agent named Angelica to manage the massive administrative burden of Medi-Cal renewals. Developed by San Francisco startup Careforce, the software has already conducted over 800,000 calls to help mem