Mortgage Leaders Reevaluate Human Roles as Generative AI Automates Loan Processing

By Tela Gallagher Mathias · HousingWire · 2026-08-19

Mortgage Leaders Reevaluate Human Roles as Generative AI Automates Loan Processing

Writing for HousingWire, PhoenixTeam executive Tela Gallagher Mathias argues that the mortgage industry must look beyond simple speed gains as automation becomes ubiquitous. While agentic engineering can now handle tasks like reading and reconciling data, the sector still struggl

Writing for HousingWire, PhoenixTeam executive Tela Gallagher Mathias argues that the mortgage industry must look beyond simple speed gains as automation becomes ubiquitous. While agentic engineering can now handle tasks like reading and reconciling data, the sector still struggl