Digital Delivery Volume Forces Shift in Traditional Front of House Responsibilities

By Francky Knapp · Eater · 2026-07-02

Digital Delivery Volume Forces Shift in Traditional Front of House Responsibilities

According to reporting from Eater, the expansion of third-party delivery services like Uber Eats and DoorDash has fundamentally altered the workload for restaurant food runners. While these staff members were once focused solely on clearing tables and delivering plates to seated

According to reporting from Eater, the expansion of third-party delivery services like Uber Eats and DoorDash has fundamentally altered the workload for restaurant food runners. While these staff members were once focused solely on clearing tables and delivering plates to seated